Cancellation/Refund Policy

Effective Date: 1st January, 2025

1. Cancellation Policy

• Clients can cancel their service agreement with a minimum of 15 days notice.
• Cancellation requests must be sent in writing to sales@admincog.com.

2. Refund Policy

Refunds will be processed based on the stage of service delivery:

• 75% refund if canceled 48 hours before service commencement.
• Partial refund if services are in progress, depending on the work completed.
• No refund for completed services.

3. Non-Refundable Services

Custom or one-time services are non-refundable once initiated.

4. Processing Time

Refunds, if applicable, will be processed within 15 days of cancellation approval.

5. Exceptions

Refunds will not be issued for dissatisfaction with outcomes if the services were provided as per the agreed scope.

6. Contact Us

If you have any questions about our Cancellation/Refund Policy, please contact us at:

Admincog
Email: sales@admincog.com